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Director of Academic Advising

Director of Academic Advising


The Director of Academic Advising coordinates services offered by the Office of Academic Advising, works directly with students to enhance their academic success, and assists the Dean of the School of Undergraduate Studies.  

  • Master’s degree
  • Administrative experience in a college setting
  • Higher education teaching experience a plus
  • Knowledge of current practices to enhance student academic success
  • Ability to build strong relationships with a diverse student population with varying academic experiences, especially with those students who face challenges
  • Ability to build a strong working relationships with staff and faculty
  • Strong organizational skills
  • Ability to maintain confidentiality in terms of students’ personal and academic information, as per FERPA
  • Ability to work in collaborative settings
  • Ability to work in a fast-paced environment
  • Proficiency in Word, Excel, Jenzabar
  • Managerial and team building skills
  • Serves as weekly or bi-weekly advisor for Level 3 student population and students on academic probation. Helps these students achieve and maintain academic success strategies
  • In collaboration with faculty advisors, advises students about curricular requirements related to their majors
  • Coordinates training of other staff advisors
  • Receives referrals from faculty for students in academic difficulty and follows through with support for the students, maintains communication with faculty
  • Collaborates with Registrar during the Academic Review in January and June
  • Assists in advising students who are interested in off-campus study [with the Director of Global Education and the Registrar]
  • Maintains regular communication with the Dean and faculty to improve academic advising
  • Reports to the Dean regarding students’ request for leave of absence and extraordinary requests (e.g. withdrawal w/out failure, etc)
  • Assists in the orientation and advising of first year and transfer students
  • Works with the Dean and other major stakeholders in planning and executing of the First Year Success support program
  • Meets weekly with the Wellness Group to collaborate on solutions for students in crisis and/or who face challenging circumstances
  • Serves on the Admissions Committee
  • Participates in the Retention Task Force
  • Works collaboratively with Student Life staff to develop holistic plans that best address student needs, especially the needs of students in crisis
  • Works with walk-in students who present with a wide range of questions and concerns
  • Performs other duties as needed
Contact Information: 

Interested candidates should send a cover letter, resume to (  No phone calls please.

Chestnut Hill College is an employer committed to a culture of diversity and inclusion as a core value.  In an effort to support our diverse student community, we embrace equal access and welcome applications from candidates of all backgrounds, experiences, and perspectives, and encourage applications from groups underrepresented in higher education.  We are committed to increasing the diversity of the college community and the curriculum.

Chestnut Hill College is an equal opportunity employer