Serving as an integral member of the senior management team and as a member of the President’s Cabinet, the Chief Communications Officer is responsible for the overall marketing and communications of the College to its multiple constituencies, both internal and external, in order to create a climate of public and private support for the fulfillment of that mission.
- Bachelor's degree in journalism, communications, or related field is required. Master’s degree preferred.
- Minimum 5-10 years’ experience in a senior management role either in-house or with an agency.
- Demonstrated experience and leadership in managing a comprehensive strategic communications, media relations, and marketing program to advance the College’s mission and goals.
- A minimum of five years’ experience in planning, writing, editing, and production of newsletters, press releases, annual reports, marketing literature, and other print publications and directories.
- Demonstrated skill and comfort in proactively building relationships with reporters and editors, and in successfully positioning subject matter with the media to achieve brand awareness.
- Commitment to the College's mission.
- Exceptional written, oral, interpersonal, and presentation skills and the ability to effectively interface with College's Board of Directors, senior management, faculty and staff.
- Innovative thinker, with a track record for translating strategic thinking into action plans and output.
- Superior management skills; ability to influence and engage direct and indirect reports and peers.
- Excellent judgment and creative problem solving skills, including negotiation and conflict resolution skills.
- Ability to make decisions in a changing environment and anticipate future needs.
- Demonstrated knowledge of AP style guidelines.
Communications Strategy, Vision and Leadership
- Develop and implement an integrated strategic communications and marketing plan, directly managing communications activities that promote, enhance and protect the College’s brand reputation that broadens awareness and visibility of its programs and priorities across all audiences as well as drive donor support for the College.
- Identify challenges and emerging issues faced by the institution. Work with the leadership team and staff to recognize internal and external communications opportunities and solutions, and define and execute appropriate strategies to support them.
- Counsels College leadership with recommendations on policy and action in the management of issues and crises affecting the College, including media relations.
- Oversee development of all College print communications including the annual report, magazine, marketing collateral materials and electronic communications including the College's website and new media; manage relationships with associated vendors.
- Serve as the College spokesperson on College-wide media interactions at the request of the President and provides counsel and advice on major public relations issues.
- Exercise judgment to prioritize media opportunities, and prepare talking points, presentations, and other supporting material as needed.
- Oversees the actions of the institution’s crisis management plan.
- Working with deans, faculty, staff and administration, assess their public relations needs and develops and implements programs accordingly to meet those needs.
- Provides direction and counsel for the administration of the College’s graphics and communications program, and oversees an external communication program to ensure that standards of high quality are maintained.
- Supervise contracted communications and marketing projects.
- Support communication projects for the Office of Institutional Advancement.
- Actively engage, cultivate and manage press relationships to ensure coverage surrounding College programs, special events, public announcements, and other projects.
- Oversee the day-to-day activities of the communications function including budgeting, planning, and staff development.
- Provide editorial oversight for quality assurance.
- Recruit and manage a communications team to support the development and execution of the communications and marketing strategies.
- Promote a culture of high performance and continuous improvement that values learning and a commitment to quality.
- Mentor and develop staff using a supportive and collaborative approach on a consistent basis.
- Establish and monitor staff performance and development goals, assign accountabilities, set objectives, establish priorities, conduct annual performance appraisals, and administer salary adjustments.
Interested candidates should send a cover letter, resume to Jobs@chc.edu (Jobs@chc.edu). No phone calls please.
Chestnut Hill College is an employer committed to a culture of diversity and inclusion as a core value. In an effort to support our diverse student community, we embrace equal access and welcome applications from candidates of all backgrounds, experiences, and perspectives, and encourage applications from groups underrepresented in higher education. We are committed to increasing the diversity of the college community and the curriculum.