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Chestnut Hill College students will be returning to campus this Fall. Click here for more information on the re-opening plan for Fall 2020.

Processing Your Loan

Processing Your Loan

In order to process your Federal Direct Loan (subsidized or unsubsidized), you will need to complete a Master Promissory Note (MPN) and Loan Entrance Counseling. Please follow the instructions below to complete the MPN and Entrance Counseling electronically.

  1. Go to https://studentloans.gov.
  2. Click on the green button to sign in.  You will need your social security number and your FSA ID number.  If you cannot remember your FSA ID# , you can retrieve it at https://fsaid.ed.gov/npas/index.htm.
  3. After signing in, complete your MPN.
  4. You will need to e-sign your MPN with your FSA ID number that you used to e-sign your FAFSA.
  5. Loan Entrance Counseling is required for first-time borrowers.  Entrance Counseling is a federal regulation mandated by the Department of Education which explains your rights and responsibilities as a student borrower. 
  6. If you are a new borrower, you will not receive credit for your Federal Direct Loan until both the Master Promissory Note AND Loan Entrance Counseling is completed.
  7. If you need assistance completing your MPN, please call the Direct Loan customer service center at 800.557.7397.
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