Frequently Asked Questions


I’m too sick to go to class; can I get an excuse note?
Chestnut Hill College Excuse Note Policy - We understand that illness and injury may impact a student's ability to attend class or to complete assignments. Students in this situation are responsible for notifying their instructors, preferably before missing a class/assignment. Conversations between students and instructors should identify how a student can work around an illness or injury to best continue academic efforts and activities. Instructors have final authority to excuse absences.
The Chestnut Hill College Health Office will not provide written medical excuses for class absences due to acute illness. In the event of illness or injury requiring hospitalization or extended absence from classes, with permission from the student, we can notify the Dean’s Office who will then contact the student’s faculty. We will not give any information without the permission of the student. 

I don’t have a car, how can I get my prescription filled?
There are local pharmacies that offer free delivery of both prescription and over the counter medication to CHC students. 

I am sick and it’s the weekend, the office is closed, what do I do?
Please refer to the resource tab for a list of local urgent care centers equipped to handle your illness/issue. In the case of an emergency call 911 or present to the nearest emergency room which is Chestnut Hill Hospital located at 8835 Germantown Ave, just up the road from CHC. 

I need to get to an urgent care center or emergency room, but I do not have a car?
The shuttle service located outside the Logue library does loops to the Plymouth Meeting Mall where there is a urgent care center.  Students may be referred (if deemed necessary) to Chestnut Hill Emergency room by the Health Office or by RAs or RCs if the Health Office is closed. Security is available to transport students to the Emergency room in a non-urgent situation.

I’m sick and I do not have health insurance?
The Health Office on campus is equipped to treat minor illnesses and injuries and is available to undergraduate students through the Health Services Fee. Please review for more information about health insurance resources. When deciding whether or not to purchase health insurance, students should consider the potential costs of an unexpected visit to the ER or a doctor. Pulling information from a Medical Expenditures Panel Survey, done by the National Institutes of Health, data shows that an average charge for a “simple” ER visit is $1,233. To view an article on this study, please click here. When making an important financial decision such as purchasing health insurance, students are encouraged to consider possible long and short term consequences. Students should consider consulting with family and/or trusted individuals when making this important decision. 

Is my health information confidential?
All services provided at the Health Office are confidential. Please see our privacy policy for more information.